pM
pieter M
1 reviews | Active since May 2014
31 Jan 2015, 07:11
constantly waiting
Good morning<br> <br> I am fed up with telkom as a service provider. In fact you cant call it a service provider if they don't provide service! !! <br> <br> PLEASE READ THE FOLLOWING MESSAGE THAT WAS SEND BY TELKOM AKA HELLKOM....<br> <br> Dear Customer, Fault 391CNK280115 has been created for Service ID ***. Telkom will endeavour to resolve this problem within 2 days. Apologies for the inconvenience. Please do not reply to this SMS. Telkom <br> <br> WELL SURPRISE ITS BEEN MORE THAN 2 DAYS AS THIS MSG WAS SENT ON TUESDAY 27TH OF JAN.<br> <br> we have a business running from home and we are loosing income.<br> <br> I play online games and TELKOM'S DO GAMING LEAGUE starts 2nd Feb and so how are one to participate in the competition...<br> <br> This is poor poor poor... you can rest assured that i will be canceling my internet service after the first leg of DGL...<br> <br>
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Telkom's replyOfficial
01 Feb 2015, 12:02Hello pietertjie123,
Thank you for making contact with us
This response serves as confirmation that your HP query has been received. As per the fault ref, cleared as per the attending technician due to the CUSTOMER S POWER SURGE PROTECTION FAULTY. May we please request to confirm if the information is in fact correct when possible, we have attempted contacting directly on the cell provided and the land-line as well with no answer. please communicate using the available social media platforms below.
Twitter: @Telkomza
Facebook: Telkomza
Hell Peter
***
Kind Regards
Keagan Moses
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your HP query has been received. As per the fault ref, cleared as per the attending technician due to the CUSTOMER S POWER SURGE PROTECTION FAULTY. May we please request to confirm if the information is in fact correct when possible, we have attempted contacting directly on the cell provided and the land-line as well with no answer. please communicate using the available social media platforms below.
Twitter: @Telkomza
Facebook: Telkomza
Hell Peter
***
Kind Regards
Keagan Moses
Telkom Social Media Team
Best regards,
Telkom's reply01 Feb 2015, 12:02
Official
Hello pietertjie123,
Thank you for making contact with us
This response serves as confirmation that your HP query has been received. As per the fault ref, cleared as per the attending technician due to the CUSTOMER S POWER SURGE PROTECTION FAULTY. May we please request to confirm if the information is in fact correct when possible, we have attempted contacting directly on the cell provided and the land-line as well with no answer. please communicate using the available social media platforms below.
Twitter: @Telkomza
Facebook: Telkomza
Hell Peter
***
Kind Regards
Keagan Moses
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your HP query has been received. As per the fault ref, cleared as per the attending technician due to the CUSTOMER S POWER SURGE PROTECTION FAULTY. May we please request to confirm if the information is in fact correct when possible, we have attempted contacting directly on the cell provided and the land-line as well with no answer. please communicate using the available social media platforms below.
Twitter: @Telkomza
Facebook: Telkomza
Hell Peter
***
Kind Regards
Keagan Moses
Telkom Social Media Team
Best regards,