MS
Muzi S

1 reviews | Active since Oct 2012

10 Nov 2015, 10:30

Constantly transferred - nobody helping

I have been calling the telkom call centre to follow up on an order for 2 days now, aside from th extremely long waiting times, i have been tranferred back and forth between the SAME departments.<br> <br> Nobody seems to know when i will get the product they offered me.

0
Replies (1)
Telkom
Telkom's reply10 Nov 2015, 12:03
Official
Hello muzisbu,

As per our telephonic conversation, kindly be advised that we are liaising with the credit vetting team and feedback will follow.

We sincerely apologise for the inconvenience.

Your social media reference number is SM166201.

Regards,
Joshua
Telkom Social Media Team