TK
Talent K

1 reviews | Active since Sept 2014

18 Apr 2018, 09:06

Constantly debited for cancelled contract

Telkom has been debiting my account for a contract that was paid up and cancelled in August 2016. I have been going to their branch to re-cancel but STILL, NO ASSISTANCE. I have even addressed the issue with them on their Facebook account, but with no luck. This is such an inconvenience.

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Replies (1)
Telkom
Telkom's reply03 May 2018, 11:24
Official

Good Morning Talent

Thank you for making contact with us

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***

We apologise for any inconvenience caused.

Kind regards

Jawaad

Telkom Social Media Team

Best regards,