constant redirecting becouse no one wants to work

I've been trying to place an order online as I won't repeat the mistakes of going in store ever again<br> I place my order and request a call back for the LTE broadband, I dialed the number that live support told me to dial waited 57min to be redirected by the agent to another department this happened for close on 3 hours reflecting that no one wanted to work or that they were incapable of the job at baba till I eventually got through the 1st agent I had called, it's a joke and can be compared to Eskom buisness practices I will be taking my buisness to neotel and cell c as this company only gets worse and worse from the days I 1st ordered ISDN they continue to survive on purely being an arrogant monopoly,