Constant line suspension since Jan 2016

My line is constantly being put into a holding pool by Telkom. The line is for all intents and purposes suspended. I've got to keep calling them to re-instate the line. The account is fine, nothing is overdue, yet every 4 days on average the line gets suspended again.<br> <br> I've been calling ISP's, and have been told it's a recurring problem with many of their clients. Telkom's management software thinks that my line is being transferred elsewhere and just like that it gets put on hold. <br> No one at Telkom seems to have the any clue how to remedy the problem, so no internet and no phone. If anyone tries to call, they get the message that \this number does not exist\". <br> <br> What service ! I can't wait for my area to get Fibre (as long as it's not Telkom fibre), and then they will never see me again !"