RM
Roger M

1 reviews | Active since Mar 2017

04 Mar 2017, 10:10

Constant issues

<p>We have been having issues with Telkom each month since December. Ive had enough and Telkom doesnt really give a damn. December we had a noisy line they fixed it, January we had no internet they eventually fixed it after 2 week and now currently we habe no line at all and we are STILL waiting for a fix. Data costs are running through the roof. We have not once been credited for down time. So in fact we paying for a service that we cant use and we are paying hefty mobile charges. This is pathetic...</p>

0
Replies (1)
Telkom
Telkom's reply06 Mar 2017, 08:08
Official

Good Day

Thank you for making contact with us.

As per our system you fault has been resolved. with your consent. Date 04/03/2017,

If you still experiencing issues kindly use our SMS function to report your fault.

To log a fault,SMS "SERVICE" and your landline number to 30591

Our system automatically credits your account with your next bill run, once your fault is marked resolved.

Please accept our apologies for the inconvenience caused.

Regards

Telkom Social Media Team

Bronwyn

Best regards,