Constant Fumbling and Pathetic Service from Telkom

Signed an upgraded internet, voice sim, data sim and landline contract with Telkom Umhlanga. Store didn't have stock of all items in the package, I was promised a call to inform of stock availability - Never received.<br> Went into store a week later, stock in, but now I was informed that the consultant '*******ly' assigned two internet contracts to a single telephone line - This is apparently 'not possible'.<br> Resolved.<br> Afterwards constantly poor internet service, line dropping and last internet speed test showing 2mb line speed - I upgraded to a 10mb line and the consultant checked that this was available in my area.<br> Now, I logged a fault on 13/07/15, promised response in 24 hours - Never received.<br> As for customer service - Does Telkom even offer this? Who are you kidding with the operating hours of 8:00-17:45? Why is there no 24-hour support?<br> Funny enough I called 10213 and a consultant answered immediately...so I can buy a new product...:)