1 reviews | Active since Jun 2017
My contract with Heita end 2015,after that they kept debiting on my account and I went and complain and my money was paid back.this year they have started debit again and iv been reversing the debits every month and it's different amount and the small amounts I have not reverse .I went to Telkom store they said they can't do it in the store so they will lodge a query and someone will call me and the matter will be sorted out.it's been 3 months already and the debits are still not stopping.#I want my money back.Please can they sort out this issue asap as it reflects on my debts.
Good Day Wandikazi,
Thank you for taking our call.
This is to confirm that your query has been received, the balance off R506.06 that was suppose to be settled when the contract was closed as per our telephonic conversation was
FA ID : ***
We really apologise for any inconvenience caused to you.
Regards,
Portia
Telkom Social Media Team.
Best regards,
Good Day Wandikazi,
Thank you for taking our call.
This is to confirm that your query has been received, the balance off R506.06 that was suppose to be settled when the contract was closed as per our telephonic conversation was
FA ID : ***
We really apologise for any inconvenience caused to you.
Regards,
Portia
Telkom Social Media Team.
Best regards,
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