Constant Connection Interruption

<p>Morning,</p> <p> </p> <p>For the past week I have been experiencing constant connection issues with my Telkom line at home. The connection has been dropping and reconnecting multiple times. I have attempted to phone Telkom but having to wait 30 minutes for a "Support Consultant" to tell me that they think there might be an issue at the exchange and that they will have to send out a Technician at an undisclosed time to have a look at the issue is just not worth it anymore.</p> <p> </p> <p>This issue has been occurring on a regular basis with my line, usually around the end or start of a month. It's the 4th of February and my line has dropped and reconnected 170+ times. Not to speak of the disconnections experienced around the end of the month of January where I experienced more than 100 disconnections on my line.</p> <p> </p> <p>I experienced the same problem at the end of December and November, on top of the fact that my line was completely dead for 4 days at the start of December and for 5 days in October with no reasoning as to why my service was interrupted and no compensation for the service that I was not receiving in those days. Let alone the fact that with the constant disconnections I struggle to make use of the NON-service that I am currently paying for.</p> <p> </p> <p>This is no longer acceptable anymore. I need someone to contact me and attempt to justify why the ever loving **** I have to struggle with your service so ****ing much.</p> <p> </p> <p>I have become beyond irate as this is interfering with multiple aspects of my life, including my work. </p> <p> </p> <p>Please see the attached files for indication on the issues I have been experiencing. I have received reference 10BEK020217 yesterday morning, and was told that a tech will contact me. But I have heard nothing since. I have logged calls in both October and December(I no longer have these reference numbers) which I never received any feedback on while the issue was 'RESOLVED' despite the issues continuing to occur.</p> <p> </p> <p>And no, I am not able to use my internet in the times that these disconnections happen, since my line is down longer than it's up. This is beyond ****ing ridiculous now. I struggled for a few hours to even try to send you this review last night before giving up and ended up now tethering my phones internet to my PC just to get some kind of access.</p> <p> </p> <p>I need this issue to be resolved ASAP. Please contact me for what details you might need from me, as the account is not in my name, however I am paying for this NON-service.</p> <p> </p>