Constant BAD Service

I've been a customer with Telkom since January 2013 and have had constant issues with intermittent service. I had about 10-12 technicians at my property from during the course of last year when I lived in Cape Town, not to mention being given 3 faulty modems and lots of run-arounds due to the issue being blamed on my filter. I moved to Johannesburg in April this year, had my service relocated and it was not communicated that I would have prorated charges on my bill but I still paid the ridiculous amount of R805 last month. Now I find myself with the same issue, with intermittent connectivity and complete loss of service of my line at times too. I had a technician at my property last week who supposedly fixed my fault but I have still been experiencing he same issues. I teach online from home and am losing money AGAIN thanks to Telkom. What am I paying money for? Condescending call centre agents and intermittent service? This is against the Consumer Protection Act and I wish there was a Telecommunication Ombudsman in South Africa because I am sick of paying for appalling service. I just want to work in peace and pay for a RELIABLE service but it seems that Telkom just cant provide