dB
drikus B
1 reviews | Active since Nov 2014
12 Jul 2015, 21:13
Constant bad connection issues
1)A while ago I experienced very high ping times, I was told that it was because of the exchange being upgraded(software). Telkom representative did a port reset and my connection was stable again......For the past weekend I've experienced constant high ping times (600 -1400+) again and sometimes cant connect (connection unstable). <br> 2)I'm unable to log a fault via the Telkom site(Logged a fault but not giving me a ref nr or showing in the \online faults"section.<br> <br> This ADSL connections is a constant battle.<br> <br> Please assist<br> <br> """
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Telkom's replyOfficial
13 Jul 2015, 02:51Hello Drikusb01,
We thank you for your concern raised and we assure you that an investigation into the incident is currently underway. Case number isSM124985.
Regards,
Wesley Arendse
Social Media Team
We thank you for your concern raised and we assure you that an investigation into the incident is currently underway. Case number isSM124985.
Regards,
Wesley Arendse
Social Media Team
Best regards,
Telkom's reply13 Jul 2015, 02:51
Official
Hello Drikusb01,
We thank you for your concern raised and we assure you that an investigation into the incident is currently underway. Case number isSM124985.
Regards,
Wesley Arendse
Social Media Team
We thank you for your concern raised and we assure you that an investigation into the incident is currently underway. Case number isSM124985.
Regards,
Wesley Arendse
Social Media Team
Best regards,