1 reviews | Active since Aug 2017

02 Aug 2017, 20:32

Constant ADSL trouble

<p>Just bot fiber but my ADSL aco**** i got with telkom(the one that ends with ********** doesnt work.. Connection keeps dropping and then just goes dead. I then go buy an ADSl aco**** form Axxess and BAM it works straight away... I tried to phone telkom but apparently at 19:30 at night is their bussiest time...wasted 20 minutes of my life before I just gave up...</p>

0
Replies (2)
Telkom
Telkom's reply04 Aug 2017, 13:19
Official

Hi Nathan

We so sorry for your experience, and thank you for bringing this to our attention. I just checked your line and I am not picking up any major disconnections at the moment. If you are still struggling, please let us know so that we can log a fault for further investigation and assistance.

Make sure you select "Post a private reply".

Tumelo

Best regards,

's update04 Aug 2017, 14:07
Reviewer Update

Hi Tumelo,

The line works 100% fine but its my adsl username and passowrd provided by telkom does not work. I have tried resetting my password multiple times but it still does not work. As soon as i switch over to another ISP it works.

Thanks