Constant ADSL Issues

<p>I am currently paying for a 10Mbit line, but not once have I ever experienced speeds that would show it. My line will constantly fluctuate between syning at 6Mbit and 9Mbit (not speed tests. What my router syncronizes at). It is never stable. Don't even get me started on my speed tests where my latency sits at 150ms and my download would be lucky to reach a 3Mbit (and no, before you attempt to pass the blame again, I am on a capped account and am not being throttled). I have contacted Telkom technical support numerous times, and they have been sent out to "repair" the issue. Calling the issue "temporary" would still be giving it too much credit as not long after the problem has been sorted and the fault reported as "Resolved", the issue will come back. This is not an issue at my household but at the Telkom Exchange. I've been told numerous times over the past years by your own staff that the problem resides there, yet still no one has repaired this issue? I am paying a premium to receive a decent and stable internet connection, but not only can you not provide that, but you could not even seem bothered to actually rectify this issue, and your track record on this website shows it. As it is a problem with the exchange, I can imagine I am not the only one in the area with this issue. This is pathetic and frustrating. How this company is still afloat after all of these years of abysmal service is beyond me. If you even respond to this complaint, I would be utterly shocked. </p>