Consistent fault on ADSL line, no repairs done

I have had almost no service on my ADSL line since December. I have reported the fault 4 times since 8 Jan. Ref numbers: 1513CRK080115, 803CRK210115, 1381CRK280115, 470CRK120215. I keep getting the sms to say the service has been restored. I reply NO, but nothing happens after that. We have had a technician come out once only, he did something, but the problem persisted. He said he'd phone the next day to check if the service is working, but didn't. <br> <br> I reported the fault again, and again, and again. I tried phoning the call centre to speak to a real live person instead of online reporting, hoping to give more info on the matter. After holding for 55 minutes I gave up. I'm fed up with the total non service from Telkom on this matter. <br> <br> It's been 6 days (4 working days) since my last report, nothing has happened besides the sms with reference number, not so much as a phone call. I tried re-reporting it, only to be told by the website that I can't, as the fault has already been reported. Please, Telkom, do something about the matter. We had this same problem last year, it went on for 3-4 months. Please let's not have a repeat of that this time round.