DV
DJJ V
1 reviews | Active since Jun 2015
30 Jun 2015, 13:33
Consistent billing errors
Started my contract with Telkom in January, and probably 4 of the 6 months now has been loaded with incorrect billing and errors with incorrectly terminating my contract and charging a termination penalty for this. About R5000 went off my debit order without any invoice being presented to me. They then take very long to correct the issue. Fed up with these billing issues. DO NOT COMMIT TO SET UP A DEBIT ORDER WITH TELKOM.
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
30 Jun 2015, 16:50Hello DJJViljoen,
Kindly note that this matter has been escalated to our Billing department and feedback will follow.
***
Regards
Frank Mkwa****
Social Media Team
Kindly note that this matter has been escalated to our Billing department and feedback will follow.
***
Regards
Frank Mkwa****
Social Media Team
Best regards,
Telkom's reply30 Jun 2015, 16:50
Official
Hello DJJViljoen,
Kindly note that this matter has been escalated to our Billing department and feedback will follow.
***
Regards
Frank Mkwa****
Social Media Team
Kindly note that this matter has been escalated to our Billing department and feedback will follow.
***
Regards
Frank Mkwa****
Social Media Team
Best regards,