1 reviews | Active since Apr 2017

09 Apr 2017, 20:32

Connection constantly dropping

<p>At first I did not mind the occasional call to find out why I was disconnected but lately it is every other day. My connection hangs and drops constantly, each time I call in I am advised there is no fault in the area and next time I should try using their website to log the fault, 3 days later and shocker it's still not rep**** to or fixed!!! I am extremely happy I am not on a contract and will make sure to spread the word as to how awful and unreliable Telkoms service is!</p>

0
Replies (2)
Telkom
Telkom's reply09 Apr 2017, 21:20
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***


We apologise for any inconvenience caused.

Kind regards

Yazied

Telkom Social Media Team

Best regards,

Telkom
Telkom's reply11 Apr 2017, 08:50
Official

Good Day

Please inbox your affected phone number so that we can be able to investigate and assist, and please make sure you select "post a private reply" when you respond so that we can be able to view that phone number.

Kind Regards

Tumelo

Best regards,