NL
Nikita L

1 reviews | Active since Nov 2015

11 Mar 2017, 17:54

Connected but no internet

<p>Its been days which i cannot get someone out to assist with my router. The huwai router "LOS" light is red. All my devices are connected but no internet. We have tried to reset en switched the modems off but nothing!!!!</p>

0
Replies (3)
Telkom
Telkom's reply13 Mar 2017, 10:56
Official

Good Morning Nikita,

We have tried calling you *** with no luck.

Please privately reply with your affected number and ID number so we can further assist.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

Best regards,

Telkom
Telkom's reply14 Mar 2017, 09:49
Official

Good day

May you kindly private message us the Affected number/ ID number for further and physical address for further assistance .

Hope to hear from you soon.

Kind regards

Telkom social media team

^IL

Best regards,

Telkom
Telkom's reply16 Mar 2017, 15:25
Official

Hi Nikita,

please be advised that your query will be closed due to no response, we tried contacting you to get the details but your was on voicemail, kindly provide us with the details via email: ***, please quote the ref number on the subject line.

Regards
Launa
Telkom Social Media Team

Best regards,