Connect? What is that????

When the majority of the country needs to work from home, because of lockdown, i must say telkom you are letting your customers down. Not only has my bill tripled but the connection is beyond pathetic. Last week you told me i used a 10g bundle in less than a day, i purchased more, because well I NEED TO WORK and now with my extra bundle i cannot connect. If i don't work, how will i pay my bill to you guys, and if i don't pay it, you'lll freaking blacklist me. SORT THIS OUT NOW! I will wait for your feedback