Congratulations on your non-existent service

After requesting the installation of a 4Meg ADSL line only for use with my ISP WebAfrica I was told via SMS that installation would take place on Monday morning 15 February 2016. After taking leave and waiting for your technician to show up to do the installation I phoned 10210 from my cell phone in the afternoon, holding for 24 minutes. I was told that at 8:15 that morning it was logged on your system that the installation would not be able to take place.<br> I feel I need to bill you, not only for the cell phone call but also for the leave that I had to take and have my time waited by yourselves.<br> <br> The next SMS communication stated that the new installation would take place on February 22nd. Needless to say I wasn't convinced.<br> <br> After receiving a call from your technician personally making an appointment for the installation on Thursday 18 February I got a little more excited. He came and installed the line but it took me another day of contacting your 10210 number a couple of times to get my number activated on 19 February at 14:55. <br> <br> Now it seems that Telkom decided to be my self-appointed ISP and it's a battle of e-mails and call to get you to release the number to a holding po