SB
Sandra B
1 reviews | Active since Mar 2009
14 Dec 2017, 09:53
Confusion on account
on Monday 11 September I had your technicians here to move the existing fixed line connection
to another room. This is the only connection in the house. I see on my latest account that I
am being billed for an additional jack. I am more than happy to pay for the work done by the
techinicians but not for the EXTRA jack (which I do NOT have).I lodged a query on this -
result technician fee reimbursed and I am still paying for the extra jack which I do not have. As I said before I am happy to pay for the technician's work. Can someone please resolve this
issue.
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Replies (2)SB
Sandra B's updateReviewer Update
25 Jan 2018, 17:20Dear Keagan, It has been almost a month since your reply to my query. When can I expect a response from your accounts team.
regards
Sandy
SB
Sandra B's update25 Jan 2018, 17:20
Reviewer Update
Dear Keagan, It has been almost a month since your reply to my query. When can I expect a response from your accounts team.
regards
Sandy
SB
Sandra B's updateReviewer Update
27 Feb 2018, 09:56Dear Keagan, It has been another month since your reply to my query. When can I expect a response from your accounts team. 2 months down the line and no response - I am not pleased. regards Sandy
SB
Sandra B's update27 Feb 2018, 09:56
Reviewer Update
Dear Keagan, It has been another month since your reply to my query. When can I expect a response from your accounts team. 2 months down the line and no response - I am not pleased. regards Sandy