Confused TELKOM organisation
<p>On the 20th of July I was contacted by TELKOM call centre and was sold a wireless mobile package and migration of my home number. Within seconds I even received an order confirmation SMS from TELKOM. I was told 2-5 days delivery time. 3 weeks later when trying to follow up with the number provided, they do not even have my order on the system and caan't help me. Ho ridiculous can this get?</p>
So someone from TELKOM tried to call me. I could not take the call at the time as I was on another line. Then I tried to call back the number but that particular number one cannot call back on. How stupid can this be, that TELKOM call me from a number that does not acept incomming calls? I also received an email to which i rep****. This was 2 days ago and still no response. I guess once again it is an unmanaged emailbox. I think i customer service workshop is needed for TELKOM systems.
So someone from TELKOM tried to call me. I could not take the call at the time as I was on another line. Then I tried to call back the number but that particular number one cannot call back on. How stupid can this be, that TELKOM call me from a number that does not acept incomming calls? I also received an email to which i rep****. This was 2 days ago and still no response. I guess once again it is an unmanaged emailbox. I think i customer service workshop is needed for TELKOM systems.