DE
Dane E
1 reviews | Active since Dec 2011
26 Jan 2021, 08:33
Confused new client
Good morning,
Please be so kind as to assist me as I have been struggling to contact Telkom. I have app**** for a new contract last week Monday and they said the payment will go off of my account in 24h after the order will be placed, so I requested that my order only be processed yesterday as I was sure that there will be funds in my account then. I spoke to a sales consultant yesterday and she placed my order. I asked her when the debit order would go off and she said only at the end of the month. I would like to arrange that the debit order go off immediately as it was supposed to last week so that my device can be dispatched as soon as possible. I am very excited to receive my new device and don’t want any delay. Can someone please contact me as soon as possible to I can have this sorted out.
Thank you.
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Dane E's updateReviewer Update
26 Jan 2021, 09:42Good day,
After all my troubles and confirmation that my contract has been approved, I just received a message that I have been declined. I now have no idea what is going on. No one has even contacted me in this regard???
After all my troubles and confirmation that my contract has been approved, I just received a message that I have been declined. I now have no idea what is going on. No one has even contacted me in this regard???
DE
Dane E's update26 Jan 2021, 09:42
Reviewer Update
Good day,
After all my troubles and confirmation that my contract has been approved, I just received a message that I have been declined. I now have no idea what is going on. No one has even contacted me in this regard???
After all my troubles and confirmation that my contract has been approved, I just received a message that I have been declined. I now have no idea what is going on. No one has even contacted me in this regard???