JZ
Joubert Z

1 reviews | Active since Jan 2016

23 Jul 2016, 07:35

Conflicting information

<p>I visited a Telkom mobile store about a specific data deal that I saw on their website, SmartInternet Unlimited. The consultant told me that this is excclusive for online and that I should contact the call center on 081 128.</p> <p> </p> <p>I did that and they told me that this deal is only available in-store and not via them.</p> <p> </p> <p>I also app**** for this deal online but they just never bothered to contact me.</p> <p> </p> <p>This is terrible from Telkom and makes you think twice about signing up gor a contract with them.</p>

0
Replies (1)
Telkom
Telkom's reply25 Jul 2016, 10:52
Official

Hello joubertvz

This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.

Regards
Noleen
Telkom Social Media Team.

Best regards,