Confirmation that Telkom is useless.

<p>I first emailed Telkom on the 26th of October to give my calendar month Notice to cancel my Land Line. I received the automated response but no further contact. I then emailed the second time and got the same result. I went to twitter to try another route. Someone assisted me on two occasions and the second time I was told that the Telkom the call center received the documents yet I sent through the emails containing all the documents to the twitter representative at an email address called linked to something like ********** or something to that affectto prove that I sent all the info required and to the correct email addresses. I was given a reference number and assured that it had been escalated. Another month has come around and another bill and still no confirmation of cancellation or response. I don't understand how difficult it must be to simply cancel a line and why it must always be such an effort. I have to go through different avenues such as twitter or hellopeter and soon Facebook to try find a way to get it done. Please sort this out Telkom!</p>