Confirmation of contract cancellation letter

<p>I requested for th cancelation of my mobile contract with Telkom on the 10 June 2016. The contrct was only cancelled towards the end of July 2016. I would assume that once the contract was cancelled I would receive a letter confirming that the contract was settled but I did not. Since than I have called about a 100 times, went into the Telkom store menlyn about 10 times t try and get a simple letter confirming I cancelled my contract. I still fail to understand why it is so diffuclt to provide A CANCELLATION LETTER. PLEASE CAN SOME JUST PROVIDE ME WITH A LETTTER ON A TELKOM LETTERHEAD CONFIRMING MY CONTRACT WAS CANCELLED! </p>