Con artists

The consultant who assisted me was total *****. I went in to change my the plan I was on to the free me plan. I was asked for identification and gave my license. He took the license and after going into my profile he told me that he's not allowed to use my license. I then said I always use my license when I have an inquiry and he is not being very helpful. He then told me it's fine he'll use the license but no must see and I'll need to pay an extra fee. I said no I will come back tomorrow then. He said no everything is already done. I gave him my card with the intention to swipe for the extra charge. He then told me no we don't swipe and I asked what is the speed point for if they do not swipe. He looked and me and laughed and typed a message on his phone saying that I don't understand him. I need to give him the R50 for helping me. I told him no I will not do that but I will come back tomorrow to fix everything with all my documents. Today I received a phone call from ********** 618 asking to speak to me and have I forgotten the deal I said no and dropped the call he then called back and I asked my boyfriend to answer the call. My boyfriend told him not to call again and thereafter this is the message I received.

U guys are so dumb.. I'm not looking for any money. I was trying to advice u that the SIM card is goin to be affected again u need to come to the store on Tuesday. I dnt know why u acting so stupid. And make sure u bring all ur documents this time other wise we won't help u. Actually just forget I called. I'm cancelling this ****!!! From +27 61 **********

The receipt I received has MM_ as entered by and also representative.

I hope this consultant will 've dealt with accordingly and I expect a formal apology to myself as well as my boyfriend. This is absolutely unacceptable behaviour. There are many people who are desperate for jobs and this is the jobs of people that Telkom employs. No etiquette, morals or respect whatsoever.