1 reviews | Active since Apr 2016
Telkom have recently started sending out their accounts by e-mail. When I tried to pay the account at Pick & Pay in Durbanville I was told that they needed the Easypay number. I searched Telkom's account for such a number, but nothing with the description Easypay appears on their new account. I then tried to pay the account at the Telkom store in Tygervallley, but they advised that they did not process account payments. and I could pay the account at any number of businesses using the Easypay number and handed me a leaflet about Easypay. I have since discovered that the number printed on the bottom of the 1st. page of their account which is identified as "Computer Generated Copy" is in fact the Easypay number. Come on Telkom, fix your account generation programme so that the correct terminology "Easypay Number" appears next to the number.
Good day.
Thank you for making contact with us and for your input. the matter will be addressed with the relevant department.
Regards,
Moenieb.
Telkom Social Media Team
Best regards,
Good day.
Thank you for making contact with us and for your input. the matter will be addressed with the relevant department.
Regards,
Moenieb.
Telkom Social Media Team
Best regards,
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