KT
Kgomotso T
1 reviews | Active since Jun 2020
12 Feb 2024, 14:48
Compliments to telkom agents
I would like to thank Ntsako and Yusuf from Mall of Tembisa for going beyond and above their means in assist us In sorting out our wifi which has been off since Saturday 9 February 2024.
I would also like to thank Asanda Xiaso from the call center department who took their time and assisting us even further.
We actually wanted to cancel and take business else where due to the frustration we were having.
A big thank you to you guys may the big bosses please reward you guys big time.
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Replies (1)KT
Kgomotso T's updateReviewer Update
14 Feb 2024, 16:41My services have been suspended again!!!!!!! I don't know what Bongiwe and KigeP from Telkom were doing.
Is Vox not a Telkom service provider cause I'm not understanding how do you give customers wrong banking details and now that payment is not reflecting under Telkom it is the customers duty again to run around and try and sort this out to get our WiFi back up.
You switch our services on and off as you please. What a wow. Worst service please collect your equipment I will be happy to use another service provider who will put there customer first and put themselves in the customers shoes!!!!
Is Vox not a Telkom service provider cause I'm not understanding how do you give customers wrong banking details and now that payment is not reflecting under Telkom it is the customers duty again to run around and try and sort this out to get our WiFi back up.
You switch our services on and off as you please. What a wow. Worst service please collect your equipment I will be happy to use another service provider who will put there customer first and put themselves in the customers shoes!!!!
KT
Kgomotso T's update14 Feb 2024, 16:41
Reviewer Update
My services have been suspended again!!!!!!! I don't know what Bongiwe and KigeP from Telkom were doing.
Is Vox not a Telkom service provider cause I'm not understanding how do you give customers wrong banking details and now that payment is not reflecting under Telkom it is the customers duty again to run around and try and sort this out to get our WiFi back up.
You switch our services on and off as you please. What a wow. Worst service please collect your equipment I will be happy to use another service provider who will put there customer first and put themselves in the customers shoes!!!!
Is Vox not a Telkom service provider cause I'm not understanding how do you give customers wrong banking details and now that payment is not reflecting under Telkom it is the customers duty again to run around and try and sort this out to get our WiFi back up.
You switch our services on and off as you please. What a wow. Worst service please collect your equipment I will be happy to use another service provider who will put there customer first and put themselves in the customers shoes!!!!