Compliant

Hi today I went to a Telkom store that is based in Sammy Marks Express in Pretoria at exactly 17:53 ,that is 7 minutes before 18:00 hours before close time stipulated . And your Agent by the name of MONDE SIFANELE said they are closed and I pleaded with him to help me with the sim swap , as I needed to this sim swap cause I had lost my phone.

This man said to me “other shops are closed why did I choose to come late “

Right now I can’t call my beautiful short girlfriend and I can’t work because the company I work uses 2FA and I don’t have a phone to authenticate .

The same energy you give when one misses a debut order should replicated when helping your clients.

Lastly you should look at enabling your call centre to do the Sim swap