Completely Useless

<p>My phone line has not been working since 17 June 2016. I call daily for updates and have escalated my fault on more than one occasion. Everyday I hear a different story. I have been promised a technician 3 times and no one has ever pitched. I have made it very clear that I need to be called on my mobile before technician comes. I have been dealing with Danny and Sidwell who are both Team Leaders/Supervisors at your Sunninghill Call Centre - I am still waiting for ****y to call me back from last week Wed (he promised he would call me start of his shift 15:00). I them started dealing with Sidwell who also promised that either him or Danny would get back to me and I still await... Shocking service from two people who are in management positions...</p>