NM
Nonto M
1 reviews | Active since Mar 2016
12 Jul 2016, 08:56
Completely Useless
<p>I was wrong fully billed on my contract in April this year. I called to query it, after holding for close to 30 mins, a Mandla helped me and told me I would get refunded. Cutting the story short, 4 calls later, I am yet to get the refund or ANY sort of communication regarding my query. After having to explain my query to Mandla, Tebogo, Smangele/Nthabiseng and Busisiwe still NOTHING! I was promised a call from an Anita for assistance again NOTHING!!! till this day. Telkom REALLY needs to do something about their service. </p>
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Replies (2)
Telkom's replyOfficial
12 Jul 2016, 13:23Hi SerenityG
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Luleka
Telkom Social Media Team
Best regards,
Telkom's reply12 Jul 2016, 13:23
Official
Hi SerenityG
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Luleka
Telkom Social Media Team
Best regards,
NM
Nonto M's updateReviewer Update
21 Jul 2016, 07:15STILL Nothing till today.
NM
Nonto M's update21 Jul 2016, 07:15
Reviewer Update
STILL Nothing till today.