JJ
Jan J

1 reviews | Active since Aug 2015

03 Jan 2016, 15:04

Completely unlimited is a lie

I recently got myself a completely unlimited package. I understood that there is probably a fair usage policy. However, fair usage is usually them limiting your speed, in Telkom's case they state that your download speed will go down to 128kbps which is roughly around a 1Mbps adsl line. Telkom took a different approach. After 15 GB your \completely unlimited"package speed drops so much that Internet via Hotspot or directly on your phone becomes completely useless. A site will take roughly 20 minutes to open"

0
Replies (1)
Telkom
Telkom's reply03 Jan 2016, 15:18
Official
Hello AdriaanJordan,

Thank you for making contact with us.

Please be assured that we have sent your query to our Team for further assistance, they will be in contact with you.

Your reference number: SM183030

We apologise for any inconvenience caused.

Kind regards,
Launa
Telkom Social Media Team