Completely inefficient communication and service

<p>I am launching a new medical practice on 1 July. I ordered a Telkom wireless LTE package over a month ago so that I could start advertising and promoting my practice. Every step of the way I have had to phone for updates on the progress of my order only to be given mixed messages. The one day credit vetting has been approved, the next it has not. I have a perfect credit record with Telkom so I cannot understand this. It is now 3 weeks until I open my practice and still no answer from Telkom. This is completely unacceptable!!!</p>