Completely *********** staff on every level

1st someone cancelled my weekender option at the beginning of January 2015. When I eventually got Telkom to rectify the problem they short credited me and refused to give me a breakdown. <br> <br> Then I come home in the 1st week in December to find my newly moved adsl line no longer works. When I called Telkom I was informed it was suspended and someone will call me back bcoz it shouldn't be. I call back two days later and informed the number is in a staging pool n that I need to call my ex service provider. They informed me Telkom moved the line over on the 2nd December and they have no access to the line. I call Telkom back and the inform me that an email will be sent to rectify the problem. I call back again every two days have to start fresh explaining everything bcoz no one made any notes on the system and I only have people's names bcoz no ref numbers can be given for these calls. Sinothemba, Nonhlanhla, ntokozo , queen etc. Make people wait over 45 minutes on the line and don't even bother to come back on the phone line.3 weeks later & over 10 calls nothing has been done. & the worst part is every time I call I have to explain everything again. Now they activated call waiting!!!!!!