<p>I lost my phone in 2014 October and i have been refused a sim swop to date, My contract ended in 2015 April and since then I am still getting debited even after a million attempts of cancelling, I was sent from pillar to post when i tried to get assisted with this matter. I even wrote to the ombudsman who did not assist me. I have run out of way to get those ******* to stop debiting my account for a service I havent used since October 2014. </p> <p>Wrote to hello Peter twice and Telkom pretended to be helping in 2015 and later on stopped responding to me.</p> <p>The last reference number i got from them when i tried to cancel is ********** 4 but a day ago they tried to debit again.</p> <p> </p> <p>Someone please help!!!!.</p>
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Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Good day Lindy,
The provided refernce number is encrypted.
Please privately reply with your ID number and the number in question.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
Good day Lindy,
The provided refernce number is encrypted.
Please privately reply with your ID number and the number in question.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
the number is ********** 021 has not worked since October 2014.
the number is ********** 021 has not worked since October 2014.
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