1 reviews | Active since Apr 2015
Complete Pathetic Service
One week without a telkom line and no one is willing to assist. Since last week friday my adsl line was deactived. I have spoken to around 15 consultant and then 3 days ago the completely deactive the line. I have logged service calls and get promised it will be resolved within 2-3 days yet 7 days later i have not received a call from the technicians.Not only do you have to hold on for 45 mins before you can speak to a consultant but then you get **** to or you get told that the matter has been escalated. This is completely disgusting. Consumers pay for services yet consultants refuse to assist anyone. Note this is my second hello peter complaint as i have not received any feedback from the first. Proof that telkom does not want to assist clients<br>
Thank you for contacting us.
This response serves as confirmation that your query has been received.
Your reference number is SM104415.
Please be assured that this matter has been escalated to the relevant department and feedback
will follow.
Kind Regards
Noleen Klein
Telkom Social Media Team
Thank you for contacting us.
This response serves as confirmation that your query has been received.
Your reference number is SM104415.
Please be assured that this matter has been escalated to the relevant department and feedback
will follow.
Kind Regards
Noleen Klein
Telkom Social Media Team
