Complete Lack of Service by Telkom

Early this week the main business phone line of our Cape Town-based organization went dead. We immediately logged in a fault report with telkom and received a report number. We anticipated that a technician would be dispatch within a few hours, but none showed up that day. The next day we enquired again and the day following. Today is Friday and still no one has called back or attended to us. When I reported it again to telkom this morning I was informed by the consultant that there have been no technicians available this week.<br> <br> Seriously telkom??? No technicians available for ONE week? We are based in the Cape Town city centre!!! How can there be no technicians in a major business hub in South Africa? This is absolutely ridiculous! <br> <br>