COMPLETE INCOMPETENCE - CANCELLATION

Item: Telkom
Rating: 1
Author: Gareth C

In FEBRUARY 2017 I went into a Telkom branch. The one in Cresta Shopping Centre.

I cancelled one of my Telkom lines completely.

SEVEN MONTHS later the are STILL billing me for the line.

Helpful (0)

Replies (3)

Telkom's replyOfficial

15 Sept 2017, 13:48

Hello GarethC

This response serves as confirmation that your query has been received.
Your reference number : AI***

Please send us a private reply with the order / telephone number for our fulfillment team to assist further.

Regards
Noleen
Telkom Social Media Team

Best regards,

Telkom's reply15 Sept 2017, 13:48

Official

Hello GarethC

This response serves as confirmation that your query has been received.
Your reference number : AI***

Please send us a private reply with the order / telephone number for our fulfillment team to assist further.

Regards
Noleen
Telkom Social Media Team

Best regards,

Gareth C's updateReviewer Update

16 Sept 2017, 16:05

Telkom Account no : ***

Gareth C's update16 Sept 2017, 16:05

Reviewer Update

Telkom Account no : ***

Gareth C's updateReviewer Update

22 Sept 2017, 07:23

I have provided the information requested and note that my line has not been cancelled and I am still being charged

Gareth C's update22 Sept 2017, 07:23

Reviewer Update

I have provided the information requested and note that my line has not been cancelled and I am still being charged