1 reviews | Active since May 2017

06 May 2017, 15:11

Complete and Utter Lies

<p>App**** for a new line at my new home with ADSL was told promotion on and extras including like wifi extender and laptop modem recieve the laptop modem now extender is no where to be found, telkom customer care say collect at any store and after my time and fuel going to the nearest telkom store they say sorry Sir we only a mobile/ express store please go to a direct store 120km away from my home what ******* i already responded well for installation but service is bad very bad.</p>

0
Replies (2)
Telkom
Telkom's reply08 May 2017, 10:03
Official

Hello jason-noel

This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our fulfillment team for assistance.

Regards
Noleen
Telkom Social Media Team.

Best regards,

Telkom
Telkom's reply10 May 2017, 12:19
Official

Hello jason-noel

An order has been issued to have the WIFI extender delivered to you, reference ***A .

Thank you

Regards

Telkom Social Media Team

Best regards,