Complaints- Unexplained Debit orders

In December, my debit order was activated on the 24th of December and i was charged 249.85 which was debited on 15 February 2020 which would obviously not go through because there was no arrangements made with me that they will run it on the 15th

On the 20th 245.85 was deducted from my account and again yesterday 26 another 245.85 was deducted from my account of which i dont understand as my account is for 99.00

i must say Telkom is the worst service provider which lacks customer service and has no consideration none whatsoever for their customers.

Someone must tell me what is happening as i am ready to cancel all services that we have with you.