complaints

Their customer service is so unprofessional and ***********, My contract account was paid full as per installment agreement via debit order bur I was advised that it was debited by their collection department. it was debited on the 31 of May and was told that it will take 14 days to be allocated on my telkom acc but till this date nothing has been updated. now my acc is suspended and I can't use my phone and other services that I'm paying..I have contacted them since from te beginning of this month as I was getting irritating messages that says my acc will be suspended as I haven't made a payment while it done and confirmed by numerous call center agents...I have attempted in many occasions to get assistance from them but I have been sent to pillar and post