Complaint Telkom mobile and Telkom

Good day

Kindly be advised that the agreement is for the below:

Huawei P Smart 2019 Black + Free SIM & Connection on FreeMe 1GB + 10GB Telkom Data X 3 Months @ R249 x 24 Months (CVC***) *1GB data *Extra 10GB Telkom Data (*3 months) *Free Whatsapp calling and messaging (2GB FUP) *Free calls to over 6 million Telkom numbers (3 000 minutes FUP) *Free SMSs (50 SMSs per day)

Please note that the above mentioned order was sold to you telephonically hence there is no hardcopy of the contract as this was a telephonic agreement.

Trust that the above is in order

Thanking you in advance

Kind Regards Mobile Talk

My name is Priscilla Bhooden. I am frustrated with Telkom mobile and telkom. Have taken out this contract in July 2019. Since then i am fighting for my 10g of free data for 3 months. Have been sending numerous email to the support team and telkom no help..phoning all the time..been tranaferred to numerous departments then the call is cut off. Need to be compensated for all my time and phone calls with the data. Please see if you can resolve this matter as this is my last resort.