COMPLAINT TELKOM INTERNET SERVICE AND SPEED

Even before 2009 we experienced slow internet speeds with Telkom despite paying the maximum possible fee. However, since moving to Weltevreden Park the speed situation has deteriorated greatly, resulting in :-<br> No internet at all for fairly long periods, including one of three months for which we were reimbursed a paltry R300.00.<br> Generally very slow internet speed, and intermittent.<br> Only occasionally are we able to get reasonable speed and access urls.<br> As far as Telkom service is concerned, we get a lot of promises, but very little else.<br> We are convinced that our cabling is a problem, but despite the above mentioned promises we cannot get anyone here to replace them.<br> If there were any alternative suppliers of landline and internet service, we would be long gone. We are sick of paying continual high monthly fees for what is effectively a non service.