Complaint - Telkom

Complaint - Poor Service

We have not had a working landline since end of July 2018. Each fault logged was closed by the openserv technician yet without assistance. We logged about 4 calls on this matter. We finally had a openserv technician come to our premises of which a look alike set was ordered. We have been calling Telkom Sales with no answer (airtime is not free).

In addition, In December 2018, we received a bill for R1700 which we have disputed with Telkom but have yet to receive feedback.