Complaint. Sorry we cannot help you!!

I bought a Telkom prepaid voucher. My ATM gave only one option. I couldn't recharge and my number got blacklisted for the day. I'm frustrated!! I called your call center and they told me I bought an incorrect recharge voucher.<br> I only had ONE option on my ATM screen for a Telkom prepaid voucher<br> And now he tells me, he is sorry they can't help me in anyway. I am frustrated and can't believe there is no possible solution to this! You shouldn't be offering such services if this is the type of mess we have to sit with!