Complaint Part2 Service still terrible no feedback

Conclusion, no one at Telkom cares and for a telecommunications company you have no communications service/skills.<br> <br> This will be deducted from my bill, and you seriously need to sort out this problem as it is costing me money.<br> <br> I also logged several communications that I want you to contact me with regards to my current plan with you as I'm still paying my full amount monthly and haven't received a new modem or price reduction at all. Also still never received my lte modem at sign on of this contract as the salesperson back then said they had no more stock. <br> <br> You seriously need to revise how you do things. People are really getting fed up and if I read all the complaints on this site I wonder why we all use you and not another service. Maybe if you get bulk cancellations you will sort out your problems.<br> <br> One problem was looked at, which was fixing my internet, but rest of promises made never done. still no call with regards to usb device never received. Still no callback with regards to inconvenience caused and compensation for inconvenience never received. Internet extremely slow tonight on my 2mps UNCAPPED line after I upgraded my windows 10!!!