complaint number 4.still waiting for help.

hi there again. AGAIN. i cancelled my telkom account (ref ***A) called 15 dec at 9.23. was told it takes a month, but in that time, i had NO SERVICE, i have smss saying that I will not be billed for this period. i have had no service since the 13th of December. but i got a bill for over 1k? I was told by another telkom person that i had an outstanding balance of a little over R100, and this issue was resolved. this was in december. but it seems it was not done or the system has not been updated. please could someone fix this. this would be my 5th complaint since December. I have already kept every bit of paper work and account of every call etc. to submit to ICASA as I am fed up with chasing this query around. <br> so as of the 15th of Jan, i am no longer a telkom customer, and didnt have service since the 13th. <br> i have moved to mweb, so since the 13th of December I owe Telkom nothing since I have had no service. I was also told by the person that called me last year they had adjusted my account as I requested previously from telkom etc. so my bill is supposed to be little to nothing. <br> PLEASE WILL SOMEONE EMAIL ME. I NEED THIS FOR PROOF AS I AM TIRED OF BEING MESSED AROUND.