COMPLAINT NOT RESOLVED--YET MONIES WERE DEDUCTED

<p>sicne 04/2017, i had issues with telkom debiting me R500 extra, for data used. i queried it in April, and it was resolved. the same thing happened in May, and i complained again. to date, this complaint has not been resolved. i then did not pay my account for MAy, as there was an issue with my billing statement, where i am being charged R500 for data, that i dont know how i used it. and 2ndly, they charged me R200.94 for a rejected debit order. i called them and explained that i deloibertely did not pay my account of R840.92, as they over charged me with R500. my complaint log case number is: ********** 9. i then paid an amount of R400, sometime last week, as they were still busy with my compalint, but my account needed to be paid. PLEASE NOTE, MY COMPLAINT IS NOT RESOLVED AND YET MONIES WERE DEDUCTED AGAIN THIS MORNING-R641.86.</p> <p>i want this debiot order reversed, as my other polices needs to be paid. and i want my complaint resolved today still!!!</p>