Complaint for Cat phone

I would like to report my case that has dragged since March this year but has never been resolved. I took a Cat phone on contract last year and ever since it gave me problems until I took it back to the store in March for repairs. The phone came back not fixed a number of times. In June I decided to cancel the contract together with insurance. To my surprise I am still being charged for the phone and insurance even after I have cancelled. I find this very very unfair and very unprofessional from both Telkom and Finrite to be charged while the phone is with you.

I would like you guys to please, please stop deducting for the phone that is not with me. I would like you guys to please refund all the money that is due to me, both for the devise and insurance. I also would like finrite to refund me the access money i Pad to fix the phone that didn't work (R750). I have come to the Pavilion store a million times to resolve this problem. Called finrite for cancellation and sent emails...I am out out ideas what to do to stop you guys from charging me.