Complaint

I have a problem with Telkom, I’ve had a contract with Telkom for over 2years (wifi router and 10GB data). My contract ended March last year yet I can’t seem to be able to go out of the contract even though our initial agreement (contract 2years) has been fulfilled. I’ve tried calling and going to the store but didn’t get any help. All they do is deduct my money (debit order) and each time I have to reverse the debit order with my bank and pay the reversal fee. I don’t know what to do any more, at some point I paid the amount they wanted as they said they will give me data yet they didn’t, so I threw away the SIM card. The whole purpose of me purchasing the wifi router and data was because I need it as I am a student but now it serves no purpose as I have to pay for something I don’t even have. (Service never rendered) all this has an impact as even my credit score is ruined.